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To set up service for your appliance, please contact us at your convenience.  We look forward to meeting you soon.

Davie Major Appliance

540 Sanford Ave, Mocksville, North Carolina 27028, United States

(336) 751-3162

Monday – Friday: 8am – 5pm

Frequently Asked Questions

In some cases appliance problems are really simple fixes like clogged drains and vents that you can easily take care of yourself. But when parts break or fail count on us to fix it quickly and correctly the first time.

Why is my dryer not drying my clothes?

The most common causes for an electric or gas dryer to stop drying or heating is:
1. The dryer lint screen (lint trap) has not been cleaned (poor or restricted airflow).
2. A clogged or kinked (bent) dryer air vent hose (inadequate or no airflow).
3. Drum has stopped turning, broken drum drive belt.
4. Overheated or bad motor (possible thermal overload).
5. Thermal fuse or thermostat (could be caused from dryer air vent hose lint buildup)
6. Heating element burnt out.
7. Loose electrical plug or power socket.
8. Other mechanical issue, fault or malfunction.

Why is my dishwasher not draining?

The most common causes standing water in dishwasher is a clog. This clog can be anywhere between the dishwasher and the sink. Check to make sure that all food debris is clear in your sink and the drain in the bottom of the dishwasher.

Other possible causes are:
1. Drain pump failure.
2. Control board failure.
3. Timer failure.
4. Check valve failure.
5. Pump assembly failure.

How often should I clean my dryer vent?

The experts say you should clean your dryer vent at least once a year.

We’re not talking about simply removing the lint from the filter, either. A complete dryer vent cleaning involves:

1) Going outside to inspect the dryer vent opening
2) Clearing obstructions from the outside dryer vent
3) Removing lint buildup from the entire length of the dryer vent
4) Cleaning the area behind the dryer
5) Thoroughly cleaning the dryer lint trap and drum

How often should I clean my refrigerator coils?

To keep your refrigerator humming, you should clean coils every six months to a year, more often if you have shedding pets. It’s a short and easy task, and definitely one you shouldn’t avoid.

Why is my fridge not cooling?

In some cases a fridge not cooling can be a serious problem. Check these first.
1. Make sure that your Thermostat Is turned down.
2. Check to see that the vents are not clogged.
More serious problems will be:
3. Frost build up on the evaporator coils.
4. A clog in the condenser coil.
5. Malfunction of the controller board.

Why is my washing machine not spinning or draining clothes?

1. Belt to the water pump may have broken.
2. The drain pump may have failed.
3. The drive belt may have broken.
4. The lid switch assembly might be defective.

How often should I change out my water filters on my fridge?

It is recommended by most experts and refrigerator manufacturers that you change your refrigerator’s water filter at least every six months.

Six months is an average but can vary widely based on factors such as usage and flow rate expectancy. If you’re uncertain how long it’s been since you’ve replaced your refrigerator’s water filter, some indicators that it needs to be replaced include:

1) The water gives off an unpleasant odor
2) The water has an icky taste or tastes like tap
3) The water pressure gradually decreases

How often should I check my water lines if I am on a well?

Homeowners should make sure their plumbing is inspected frequently. As with many things, an ounce of prevention is worth a pound of cure, and preventing major plumbing disasters on your property is well worth it. Even a small leak, over time, can lead to foundation issues, mold and mildew, rotten wood, and other expensive water damage.